Missoula County is committed to effective and accurate communication between its personnel and the community we serve. Language barriers can impede this process in a variety of ways. Individuals who have a limited ability to read, write, speak, or understand English have Limited English Proficiency (LEP).

This language barrier may hinder or even prohibit individuals from access and/or understanding important rights, obligations and services, or from communicating accurately and effectively in difficult situations. Similar barriers may impact deaf or hard of hearing individuals. Hampered communications with community members presents Missoula County with many challenges, therefore ensuring maximum communication ability between county personnel and all segments of the community serves the interest of both. 

Missoula County has interpretation and translation services, provided by MultiLingual Technology, to ensure that LEP and deaf or hard of hearing community members can access our services. The departments listed below currently have access to these services: 

• 9-1-1
• Clerk & Treasurer
• Community Justice Department & Crime Victim Advocates
• Elections
• Historic Museum at Fort Missoula
• Justice Court
• Lands & Communities
• Missoula Public Health
• Missoula Public Library

We continue to work to have these services available in all our departments.